QuantWare is the world's leading manufacturer of superconducting quantum hardware. We are a high growth start-up with customers across multiple countries. Our mission is to accelerate the advent of the quantum computer. Are you a customer success driven professional wanting to accelerate your career and an interest in deep-tech products? Don’t miss this opportunity.

At QuantWare, the world’s leading producer of commercial quantum hardware, we are seeking a skilled and motivated Customer Success Engineer to join our team.

The impact of the role

To expand our team we’re looking for a Customer Success Engineer based in The Netherlands. In this role you will be directly impacting the revenue of the company through your technical abilities working in pre-sales as well as post-sales mode. You’ll be working with prospective customers, advising them on the right quantum strategy and designing the right quantum solution for them. You’ll own the customer success mission and assist newly converted customers in realising their quantum roadmap. You’ll also engage with the existing customer base to identify upsell and cross sell opportunities. Finally, you’ll act as a bridge between the customers and the product team to define our own product roadmap. You will be representing the company during events to engage with existing customers & partners and to build new relationships. You will have the opportunity to work on relevant areas such as pricing, product, and customer relationship management in a highly entrepreneurial setting.

What are we offering?

• We believe in giving and taking ownership, that’s why you decide the number of vacation days you take;
• An exciting position within an ambitious and innovative team and being part of the future of Quantum Computing;
• Good pension scheme;
• The choice between a public transport business card or travel allowance;
• Indoor & Outdoor team-activities;
• A scale-up environment where you can shape your own role and receive a lot of responsibility;
• International environment: we are an international company, both in terms of employees as well as customers;
• We offer a safe space to experiment, trip, fall and get back up. We have the courage to be vulnerable and learn from experience and feedback.

The ideal candidate, probably doesn't exist, but if you check most of the boxes underneath we would like to get in touch:

• You have a masters degree or PHD in physics

• Interest or affinity with quantum computing

• Customer obsession - doing what’s right for the customer by applying your knowledge

• Attention to detail and well-organised

• A hands-on mentality and happy to execute responsibilities company wide

• Excellent communication skills

• Based in the Netherlands and willing to travel

So, now we've got your attention and interest. Do apply! In case you have any questions, don't hesitate to reach out to our recruiter Arzu Sayin via recruitment@quantware.com. As part of our recruitment process, candidates may be required to undergo pre-employment screening.

At QuantWare, we offer a challenging position in a super fast-moving environment and the chance to work with world-leading experts. Being part of QuantWare also entails developing yourself in this fast-growing field, unlimited growth opportunities for employees and a competitive salary and other benefits.

QuantWare is the world's leading supplier of superconducting quantum hardware. Our mission is to accelerate the advent of the quantum computer. We design, develop and fabricate state-of-the-art Quantum Processor Units. We are extremely motivated to solve hard problems and make useful quantum computation a reality. We are committed to diversity and work to build an inclusive environment in which all people, regardless of gender, race, religion, or background, can thrive.